How we respond to Covid-19 emergency situation

posted in: Uncategorized | 0

Dear Guest,

In this worrying and unsettling times, we hope you and your loved ones are all well and in good health.Our thoughts go to those that have been hit by this horrific pandemic and we thank the NHSs and Governments all over the world for the incredible work they are doing to defeat COVID-19 once for all.Thank you for the trust you have in us and rest assured that both your safety and the one of our personnel are our priority in our daily decisions and to this end we would like to inform you about the measures we are adopting.We constantly monitor the updates issued by the World Health Organization and by the Italian Health Institute in order to make our Hotel compliant with the related safe protocols. We are not operational quite yet, but we are looking forward to restarting our activity. We keep in constant communication with the competent health and travel authorities to keep you updated and advise you on the appropriate necessary measures.

Therefore, when you make a reservation with us you can rest assured that your safety is paramount and that the following safety measures are in place: – Meticulous sanification of our rooms, bar, restaurant, common areas and surfaces (handles, reception desk, common bathrooms, reading lounge, etc); – Hand sanitisers located in our Guests’ areas; – Thermometer available at reception to check temperature on request; – Fully trained personnel to guarantee compliance with hygiene and safety protocols.

In these unsteady and unsettling times we want to offer you even more flexible options for your reservation, so please let us know and we will use our best efforts to try to meet your needs and requests.

We look forward to welcoming you here with our signature warmth and hospitality. We are aware and appreciate that we are all experiencing extremely worrying times and if you are travelling now or thinking of doing it in the future, we want you to know that your safety and wellbeing are our priority.

We care about the health of our Guests.